Last updated: To be confirmed at launch · NEXIOTA
This document is a starting template. Items marked as placeholders must be completed with your actual business terms, and the full text should be reviewed by a qualified legal professional in Sri Lanka before publication.
1. Who we are
NEXIOTA (“NEXIOTA”, “we”, “us”) provides website design and digital services. For privacy questions, contact us via our contact page Privacy email.
2. Information we collect
We only collect information you choose to give us, such as when you:
- complete our contact or quotation forms (name, email, phone/WhatsApp number, company, project details);
- message us on WhatsApp, by email or by phone;
- subscribe to our newsletter (email address), once that service is available;
- become a client (billing details and project materials you provide).
We do not ask for card numbers or online-banking passwords through this website, by WhatsApp or by email.
3. How we use your information
- To respond to enquiries and prepare quotations.
- To deliver, support and invoice the services you request.
- To send newsletters, only where you have subscribed, with an option to unsubscribe.
- To meet legal, accounting and security obligations.
4. Third-party services
When you choose to contact us via WhatsApp, your message is handled by WhatsApp (Meta) under its own privacy policy. Depending on the services we configure, information may also be processed by providers such as our form-delivery service, email provider, hosting provider and payment processors. We share only what is needed to provide the service.
Current providers: List providers
5. Cookies & analytics
At the time of writing, this website does not use analytics or advertising cookies. Fonts are served from our own domain. If we add analytics or other tracking tools in future, we will update this policy and, where required, ask for your consent.
6. Data retention
We keep enquiry and client information only for as long as needed for the purposes above, or as required by law. Retention periods: Retention periods
7. Security
This website is served over HTTPS. We apply reasonable technical and organisational measures to protect personal information, but no method of transmission or storage is completely secure.
8. Your rights
You may ask to access, correct or delete the personal information we hold about you, or object to its use for marketing. Contact us via our contact page Privacy email. We may need to verify your identity before acting on a request.
9. Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page. See also our Terms & Conditions.